Refund & Returns Policy

Refund & Returns Policy

Last updated: June 2026

Returns

You have 14 days from receipt to return an unused, sealed item in its original packaging with proof of purchase. Opened or partially used products cannot be returned for hygiene and safety reasons unless defective.

Defective Products

Contact us within 7 days of receipt at admin@sk7.co.za with your order number and a photo. We will arrange a replacement or full refund at no cost.

Refund Process

Once your return is received and inspected, refunds are processed within 5-10 business days to your original payment method.

Return Shipping

Return shipping is the customer's responsibility unless the product was defective or we made an error. We recommend using a tracked service.

Contact

admin@sk7.co.za | 072 228 1602